Terms and Conditions

Terms of Use

The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.

Your continued use of this website indicates your acceptance of these terms and conditions as they apply from time to time.
By using this website, you agree to indemnify us from all claims, damages, losses, costs and expenses arising out of any breach of these conditions by yourself, or by any person using our website with your account login.

Lawful use of this website
You will only use this website in a lawful manner, and not in any way that infringes on the rights of another person. You may not reproduce, copy or distribute any information contained within this website for commercial purposes, unless with our prior written consent. 


Ownership of rights
All rights in and to this website are owned by ShopMacarena.


Damage to your browsing device
We are diligent in ensuring that this website is free from viruses, however we cannot guarantee that your use of this website will not cause damage to your browsing device. It is your responsibility to ensure that you protect your device (i.e. with anti-virus software and other tools) to ensure the safety and security of your device.


These terms and conditions are only available in English. Your use of this website acknowledges that you understand and agree with the terms and conditions in their entirety, regardless of your spoken/written language.



Account security
As a registered member of this website, you are solely responsible for maintaining the confidentiality of your account ID and password. ShopMacarena will not be liable should loss or damage occur as a result of your failure to protect your account.


Product descriptions
All product descriptions contained within this website have been written as accurately as possible. However, do note that there may be variations between the detailed descriptions and the actual products. All products are subject to availability.


Product Images
All product images are taken to be as close as possible to the actual item. However, there may still be slight variation in the product. 


Online purchases
By placing an order via this website, you acknowledge that you are at least 16 years old, or have the permission of a parent/caretaker to make this purchase. You also acknowledge that you are authorised to use the credit card you have entered to make the purchase. All orders are subject to availability and delivery limitations. If we are unable to deliver your items to you for any reason, we will give you a full refund on your order.


Accepted modes of payments are Major Credit cards - Mastercard, VISA

Our liability
We assure you that any products purchased from this website will be of satisfactory quality and fit.

Due to the nature of the personalized items available at our online store, all products do not come with a warranty of any kind and is not exchangeable or refundable.

All purchases made on this website are final. 


Product Care
Our leather range is made from genuine leather. Avoid rubbing your item against rough or sharp surfaces to minimise scratching. Try minimise touching the monogram part. Any oils will cause the monogram stamping to fade over time.


Local Delivery
All deliveries would be attempted at least once. We will not be responsilble for unexpected delays due to unforeseen circumstances beyond our reasonable control after handing the package. 


International Delivery
Please note that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of US. We do our best in ensuring quick and smooth deliveries internationally. However, we cannot be responsible for any delays and extra fees which may be applied by customs and duty offices of the recipient’s country. ShopMacarena has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.